Post Type Archives: FAQs

Total cost of ownership What is the initial cost?  If a hardware device is involved, what is the warranty cost?  If something breaks in the hardware, what would be the cost to fix or replace? What additional accessories are to be purchased?  E.g. batteries, mounting gear, wi

Does the solution provider company also provide product support?  How is it provided? E.g. by email, phone or video conference? Do they publish their contact information, including phone number? Where is the company located?  Are they available to speak in your time zone?

Completeness of features: Make sure the entire range of mouse functions are covered – moving pointer, clicking, dragging and scrolling. Do you already use certain solutions but looking to complement them with a hands-free mouse?  E.g.  you are able to move the mouse reasona

For Communication / Speech generation only Basic computer work – social media, internet surfing, email, environmental control, voice calls? For school or college work?  For office work to compete in a demanding professional environment?

Amount of physical control:  How is your level and range of head control?  Mouth?  Facial expressions, and which ones?  Vision issues?  How many hours a day would you be using the system?  In what orientations – sitting upright, or laying bed?  In a wheelchair? Verbal a